"This was PERFECT! We enjoyed every part of my birthday weekend getaway! Everyone was pleasant and very accommodating. The grounds are beautiful and well-kept. Could this use an update- yes, but the charm is definitely there. We will be back!"

"We just ate at Edgar's. Extremely disappointing. All 4 entrees came out at room temperature after waiting way too long for them. Pesto sauce on the pasta was thick and gloppy, the angel hair was overcooked, so pretty much a mushy lukewarm dish overall. My husband didn't finish his steak, it was not good. Also, when our reservation was made, we were only offered 5:30 or 7:30. We opted for the earlier time. When reviewing the menu ahead of time on their website we noticed the Price Fix menu offered from 5:00-6:00 so we told our waiter we were interested in it. He told us the "chef likes to stick to the regular menu on Sunday" so we ordered from the regular menu. We were surprised to learn from another server that the Price Fix is indeed offered every night. Being misled by a neglectful waiter was just adding insult to injury after the poor service and mediocre food. Think twice before you make a reservation!"

"Beautiful historic building. Friendly service. Great location. We stayed in the Bamboo room. Impressive bathroom. The room could use some modern touches like an AC unit that works, wall outlets that function, and USB charging outlets. There is a glass block window over the door that lets in the 24/7 hallway light. Bring a sleep mask. The cold continental breakfast is sad."

"I would be embarrassed if I owned this place. My boyfriend and I chose it for a weekend getaway from the city but, unfortunately, didn't read the Google Maps reviews beforehand. They are all 100% accurate. The Room: Following the check-in lady's recommendation, we stayed in the Sheldon room at the White Manor. The location is remote, and driving there at night was unsettling due to the lack of lighting. The carpet in the room was filthy, and it looked like it hadn't been cleaned in years. The furniture was outdated and broken. The TV was initially non-functional, and we had to reset it ourselves. Several light bulbs were also out. The room had an overall negative atmosphere, reminiscent of an old, unkempt relative's house (and not in a nostalgic way). The bed was uncomfortable, and we barely slept. We were concerned about the cleanliness of the bed sheets, as everything else smelled musty and looked shabby. I felt unclean when I woke up. The mini fridge in the room started making demonic noises at 3am waking us up. We were excited about the fire place in the room but It was shut down for the season. The room was freezing at our arrival. Breakfast: The so-called continental breakfast was a joke. There was nothing hot, not even coffee, and it was available only from 7 to 10 a.m. What was most surprising was the lack of basic amenities like water and the absence of staff. If I could give zero stars, I would, but I have to give at least one. The sole redeeming qualities were the view of the lake from the Edgar restaurant and our room. I would not recommend this place and plan to share this experience around Manhattan as a cautionary tale. It was overpriced for what it offered, and I’m confident we would have had a better stay elsewhere."

"Inconsistent! We were there for a wedding 4/24 and it was very nice. Wedding coordinator was accommodating and courteous. Everything went like clockwork. The wedding dinner was fine, service was attentive and seamless. The venue is unique and charming as a backdrop. The wine tasting experience was positive and congenial. The castle rooms are a bit dated. The sparse electrical outlets didn't look safe, plugs didn't stay in securely. Noise from the kitchen carried upstairs, but it was quieter after 10-11:00 pm. Ice machine was a hike to the other newer building. The "breakfast" was sub-par. Wine spigot was a nice touch. Based on the first positive experience, I went back for dinner while passing through the area 6/24 only to be highly disappointed by the service - clearly due to low or inefficient staffing. Then the menu item I received did not match what I ordered, resulting in much disappointment and consternation. For a "high end" place with a formerly good reputation, one would expect more. Gotta aim my begrudgement on management. It comes from the top down. Invest in your property and employees, otherwise your entire business will fail over time. Absolutely beautiful scenery and comfortable venue. They need to hire more staff as they were unable to keep up with customers' orders and cashing people out. Menu items needed to be more clearly labelled. Ex. Strawberry Spinach salad: Just a spinach salad with strawberry vinaigrette (NO strawberries)....it would be like ordering a shrimp salad and getting a bed of lettuce with shrimp juice drizzled over it. A bit disappointing. If they can rectify those areas, it could be a great place for a very leisurely dinner."