"On Thursday, September 18th, 2024, my wife and I placed a to go order. When getting home ready to go and eat, I opened up the pulled chicken there wasn't any sauce on it and there wasn't any sauce containers placed on the side. It was inedible tasted like straw, and dry couldn't even describe it. We call the restaurant and let them know, but unfortunately we paid for the meal in cash, will not do that again. With speaking with the manager she was to call us back the next day as she was going to contact the owner. To date never have received a call. It is very upsetting and frustrating when you order a meal to go and you arrive at home to far to go back and really don't want to take the trip again, because your are home with your family on vacation. We return each year to st. Albans, and will never go there again and will never recommend this place. They do not make good on what they promise, it is really a shame. This day and age no one takes responsibility anymore. Update the owner called and made good on the meal which was a wonderful surprise and shows how she really cares. She was extremely nice and apologetic and we will be returning to the establishment. It was incredible to receive the call and thankful for it."