"If possible I'd rate Roe Jan 3.5.
We went on a Friday night...around 6pm.
The atmosphere is fun.
Some of the staff were outgoing and friendly; but some were not. Not sure if this was because of how busy they were.
I had the Smokey Elote and the Bird in the Hand.
The sandwich was great. The chicken was flavorful and hot. It came with a generous portion of fries.
The elote, unfortunately, was disappointing. Not hot, relatively bland.
We'd be willing to give it another try.
PS - I must confess we were disappointed by the owner's response. He took no responsibility for the issues or made any statements about taking steps to remedy the problems. That's not acceptable.
I grew up working in hospitality, so I'm tolerant, understanding, and knowledgeable when mistakes happen.. Being busy, however, is not an excuse or justification for cold food or unfriendly staff. And it wasn't that large a rehearsal dinner crowd. Further, we picked up our food within 3 seconds of the beeper going off because we happened to be at the bar ordering another drink...so there is no way the elote should have been cold.
Mistakes happen...no one is perfect. It's how they are addressed; how the restaurant responds to the problem that matters. You want to see management take responsibility and say how they will fix it. None of that happened here. It has made our impression of the restaurant less positive."